Privacy Policy

We collect personal information that you choose to provide, such as your name, email address, telephone number, company name and the details you include in our contact forms, our live chat or our online business assessment.

We also automatically collect information about your device and visit, such as your IP address, browser type, pages viewed, access times and referring website addresses. We use this information to operate the Site, maintain its quality and produce general statistics about its use.

Please do not submit passwords, payment-card details, government identification numbers or other sensitive personal information through our forms, chat or assessment.

We use your personal information to operate the Site, respond to your inquiries, deliver the assessment results and services you request, and manage our client relationships. If you consent, we may also inform you about other services we offer or invite you to share feedback through surveys.

We do not sell, rent or lease personal information to third parties.

We use service providers to operate the Site and our business, including Odoo, which hosts our website, contact forms, CRM, live chat and online assessment, and Google Analytics, which helps us understand how visitors use the Site. These providers may process information only to provide their services to us.

We review which pages and services are most visited in order to improve the content of the Site.

We may disclose your personal information without prior notice only if required by law or in the good-faith belief that such action is necessary to: (a) comply with legal requirements or legal process; (b) protect and defend our rights or property; or (c) act in urgent circumstances to protect the personal safety of our users or the public.

We use cookies to operate the Site, remember your preferences and measure how the Site is used. A cookie is a small text file that a website places on your device. Cookies cannot run programs or deliver viruses to your device, and they can only be read by a web server in the domain that issued them.

You can accept or decline cookies. Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them. If you decline cookies, some interactive features of the Site may not work as intended.

For a more detailed explanation of our use of cookies, please refer to our Cookie Policy.

Advertising measurement with Meta

When you send us a form or book a session on this site, we share some of your contact details with Meta Platforms (Facebook and Instagram) so we can measure whether our ads work: your email, phone number and name, plus the page you were on and the browser identifiers set by the Meta pixel. Before your email, phone number and name leave our systems, they are converted into irreversible codes (SHA-256 hashing). Meta uses these codes to match the visit with an existing account and then discards them. They are not used to contact you. We use this only for ad measurement and campaign reporting, and we don't sell your data. You can limit how Meta uses this information in your Facebook or Instagram ad settings, or ask us to stop by writing to us through the contact page.

We value the privacy of our clients and are committed to protecting their personal information, such as name, mobile number, email address and other information you voluntarily provide.

Program: InnovanSIS LLC text messaging. With your consent, InnovanSIS LLC may send you SMS messages, push notifications or alerts, including customer care messages, appointment and project notifications and, only if you have separately opted in, promotional messages. Consent to receive text messages is not a condition of any purchase.

Message frequency varies. Msg & Data rates may apply. You can opt out at any time by replying STOP; reply HELP for help. You may also contact us at [email protected] or 786-258-1088 for assistance. You can deactivate push notifications at any time by changing the notification settings on your mobile device.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Carriers are not liable for delayed or undelivered messages. See also our Terms of Use.

We take reasonable measures to protect the personal information you provide from unauthorized access, use or disclosure. The Site uses encryption (HTTPS/TLS) to protect information transmitted between your browser and our servers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our Site may include links to other websites. This Privacy Policy does not apply to the websites of other companies, individuals or organizations that may be linked to or from our Site. A link does not imply any approval, association, sponsorship, endorsement or affiliation unless specifically stated.

We are not responsible for the privacy statements or other content of external websites. You should carefully review the privacy policies and terms of any website you access through a link from this Site. Accessing external websites is at your own risk.

We will occasionally update this Privacy Policy to reflect changes to our practices, services or applicable law, as well as feedback from clients and users. We encourage you to review it periodically to stay informed about how we protect your information.

We reserve the right to change this Privacy Policy at any time, provided such changes comply with applicable law. For more information about this Privacy Policy, or to request a copy, please email us at [email protected].

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to it, or you wish to ask about the personal information we hold about you, please contact us, email us at [email protected] or call us at 786-258-1088. We will use commercially reasonable efforts to promptly determine and remedy the problem. You can also write to us at:

InnovanSIS LLC
1702 Durden Pkwy
Cape Coral, Florida 33909
USA